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The objective of this traineeship in Los Angeles (CA) is to provide an understanding of how an inbound tour wholesaler operates, what the structures in the U.S. travel industry are, and how the U.S. positions itself as a travel and tourism destination worldwide. This position will provide you with a very wide insight into planning and back-office operations of various travel industry products. This position has been proven to be an invaluable experience for travel industry students.

Tasks and responsibilities would include, but are not limited to, the following:

  • Being responsible for Reservations Management
  • Dealing with tour product requests
  • Arranging, operating and delivering the service
  • Handling Tour package operations
  • Carrying out customer service
  • Working on liaison with vendors and suppliers
  • Working with the in-house tour management computer systems
  • Participating in a practical training program
  • Handling post-tour feedback